{"id":1279,"date":"2026-01-28T22:45:45","date_gmt":"2026-01-28T22:45:45","guid":{"rendered":"https:\/\/emiexperiencedubai.com\/?page_id=1279"},"modified":"2026-01-28T22:47:06","modified_gmt":"2026-01-28T22:47:06","slug":"terminos-condiciones","status":"publish","type":"page","link":"https:\/\/emiexperiencedubai.com\/en\/terminos-condiciones\/","title":{"rendered":"T\u00e9rminos &#038; Condiciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1279\" class=\"elementor elementor-1279\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t<div class=\"premium-shape-divider__shape-container\" id=\"premium-shape-divider-cc2e2c5\" style=\"visibility:hidden; position: absolute; opacity:0;\">\n\t\t\t\t\t<svg xmlns='http:\/\/www.w3.org\/2000\/svg' aria-hidden='true' viewbox='0 0 400 61.7' preserveaspectratio='none'><path  d='M400,61.7V17.9c-0.1-1.1-0.4-3.5-0.4-3.5c0-0.4-4-1.2-4,1.2c0,1.3-3.9,1.7-3.9,3.1c0-1-5.1-0.5-5.1,0  c0,0.1-4,2.6-4,2.7c0-0.6-4.8,2.1-4.8,0.9c0-1.3-5,0-5,0.2c0,0.8-3.8,2.6-3.8,3.3c0,0.3-4.7,0.5-4.7,1c0-1.1-3.9,3.4-3.9,2.9  c0-0.2-5.1-0.4-5.1,0.1c0-1.1-4.4,1.1-4.4,1.6c0,2.3-4.3,2.6-4.3,3.4c0,0.8-5.3-2.8-5.3-2.1c0-1.2-5.3-0.6-5.3,0.2  c0-0.4-5.1,2.8-5.1,1.8c0,0.6-4.7-0.1-4.7,0.6c0,0.9-3.4,3-3.4,2.9c0,0.2-3.4,2.4-3.4,2.8c0,1.2-4.8,0.3-4.8,0.1  c0-0.5-4.5,0.5-4.5,0.4c0-0.3-4.6,2.7-4.6,3c0-0.5-4.7-1.4-4.7-2c0,1-4.6,2-4.6,0.9c0,1-4.7,0.8-4.7-0.7c0,0-4.7-0.8-4.7,0.1  c0-0.2-4.6,2.1-4.6,2.2c0-0.1-4.6-0.7-4.6,0.5c0,0.3-4.3-1-4.3-0.6c0-0.1-3.9-2.8-3.9-1.9c0-0.5-3.9-2.1-3.9-2.7c0,0.8-3-3.4-3-3.7  c0,0.1-3.9-1.1-3.9-2.7c0-0.2-4.6-0.2-4.6-0.9c0-0.4-5.1-0.5-5.1-0.7c0-0.2-3.7,3.5-3.7,3.8c0-1.4-3.9,3.1-3.9,2.8  c0-1-4.7,0.5-4.7,1.7c0,0.5-4,0.5-4,1.7c0,0.1-3.6,3.3-3.6,2.9c0-1.3-4.4-0.2-4.4,0.9c0,0.7-4.6-1.2-4.6-0.1c0-1.2-4.1,1.4-4.1,1.7  c0,0.9-4.5-1.6-4.5-0.9c0,1.1-4.1,3.2-4.1,2.7c0-0.1-4.4,1.1-4.4,0.7c0,0.6-4.4,0.1-4.4-0.9c0,1.6-4.4-2.1-4.4-1.8  c0,1.2-4.3,3.9-4.3,2.9c0,0.1-4.3-1.3-4.3-0.6c0,2.1-4.4,0.8-4.4,0.4c0-0.7-3.8-4-3.8-3.4c0-1.7-3.6-2.5-3.6-2.1  c0-0.3-4.2-1.4-4.2-1c0-0.4-4.1,0.4-4.1-1.5c0-1.1-4.6,0.8-4.6-0.6c0,0.2-3.1-3.9-3.1-4c0,0.7-4.4-2.2-4.4-1.6c0,1-4.4-1.6-4.4-1.6  c0-0.4-4.9,0.8-4.9,0.3c0,0.7-4.6-0.2-4.6-0.3c0,0.3-4.4-0.6-4.4-1.4c0-0.4-4.6-1.7-4.6-1.8c0,0.4-4.7,0.6-4.7,0.9  c0,0-4.5,3-4.5,1.4c0,1.9-4.4,0.9-4.4,1.4c0-0.2-5.2-2-5.2-1.8c0,0.6-4.2,2.5-4.2,2.2c0,1.2-3.7,3.9-3.7,3.5c0-0.2-4.4,0.9-4.4,1.6  c0,0.8-5.1-0.2-5.1-0.8c0,0.4-4.5,1.5-4.5,1.5c0,0.7-4.7-0.9-4.7-0.8c0,0.3-4.4-0.7-4.4-1.4c0-0.8-4.7-0.9-4.7-0.1  c0-0.1-4.4-2.5-4.4-1.4c0-0.3-5.1,2-5.1,0.9c0-1.3-4.1-2.5-4.1-2.5c0,0.1-4.5-1.3-4.5-2.5c0-0.6-4.8,3.5-4.8,2.2  c0-0.9-4.3,2.5-4.3,2.4c0-0.6-5.4-1.1-5.4-1.8c0-1.3-4.1,4.2-4.1,3c0-0.2-5.1-0.5-5.1-0.7c0-0.5-3.9,1.2-3.9,1.3  c0-0.3-4.1-0.6-4.1-0.3c0-0.4-4.3,1.3-4.3,1c0,0.2-4.6,0.8-4.6-0.2c0-0.1-2.8-2.7-2.8-3.8c0-2-4.3-0.8-4.3-2c0,0.6-4.5,0.8-4.5-1.6  c0,0.2-2.6-5.2-2.6-4.7c0,1-1.9,0.1-3.2-0.5l0,33.9H400z'\/><\/svg>\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-element elementor-element-cc2e2c5 premium-shape-divider-yes premium-shape8 e-flex e-con-boxed premium-shape-divider__default premium-shape-divider-anime-yes premium-sh-no-stretch-yes e-con e-parent\" data-id=\"cc2e2c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20a81aa elementor-widget elementor-widget-spacer\" data-id=\"20a81aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0374825 elementor-widget elementor-widget-spacer\" data-id=\"0374825\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6ed9f elementor-widget elementor-widget-heading\" data-id=\"de6ed9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95a9fe7 elementor-align-center elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"95a9fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/emiexperiencedubai.com\/en\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10926b7 e-flex e-con-boxed e-con e-parent\" data-id=\"10926b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bbd67d elementor-widget elementor-widget-spacer\" data-id=\"9bbd67d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b56c5b1 elementor-widget elementor-widget-text-editor\" data-id=\"b56c5b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"font-weight: 400;\">GENERAL TERMS AND CONDITIONS<\/span><\/h1><p><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/p><p><span style=\"font-weight: 400;\">Updated version - 2026<\/span><\/p><h2><span style=\"font-weight: 400;\">1. LEGAL IDENTIFICATION<\/span><\/h2><p><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/p><p><span style=\"font-weight: 400;\">Registered address: <\/span><b>Dubai, United Arab Emirates<\/b><\/p><p><span style=\"font-weight: 400;\">Official mail: <\/span><b>info@emiexperiencedubai.com<\/b><\/p><p><span style=\"font-weight: 400;\">When booking any of the services offered by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\">, you (hereinafter \u201cthe Customer\u201d) agree to these Terms and Conditions in their entirety.<\/span><\/p><h2><span style=\"font-weight: 400;\">2. SCOPE OF SERVICES<\/span><\/h2><p><span style=\"font-weight: 400;\">EMI EXPERIENCE acts as an intermediary and\/or provider of tourism services in the United Arab Emirates and internationally, including but not limited to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planning and creation of customized itineraries<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tours and activities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transfers, transportation and luxury experiences<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hotel and lodging reservations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tickets to attractions and special experiences<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The services may be provided directly or indirectly by EMI EXPERIENCE and\/or by independent third party providers (hereinafter \u201cProviders\u201d), with whom <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> contracts or collaborates.<\/span><\/p><h2><span style=\"font-weight: 400;\">3. PRICES<\/span><\/h2><p><span style=\"font-weight: 400;\">3.1. All published prices are <\/span><b>transparent and competitive<\/b><span style=\"font-weight: 400;\">, The prices are expressed in AED (United Arab Emirates Dirhams) unless otherwise indicated.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2. Prices <\/span><b>do not include<\/b><span style=\"font-weight: 400;\"> unless clearly specified:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tips to guides or drivers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passport or visa fees<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Travel insurance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meals and beverages not specified<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Room service or laundry service<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any personal expenses not disclosed<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">3.3. Prices are subject to change <\/span><b>unannounced<\/b><span style=\"font-weight: 400;\"> due to unforeseen changes in supplier tariffs, operating costs or taxes.<\/span><\/p><h2><span style=\"font-weight: 400;\">4. MANDATORY DOCUMENTATION<\/span><\/h2><p><span style=\"font-weight: 400;\">4.1. The Client is obliged to carry and present, before starting any service:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid passport<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Official identity document<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">4.2. Some activities, tours and experiences require mandatory identity verification. Failure to present such documentation:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The activity may be <\/span><b>canceled immediately<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There will be no exchange, deferral or refund option.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">5. METHODS OF PAYMENT<\/span><\/h2><p><span style=\"font-weight: 400;\">5.1<\/span><b> E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> accepts the following methods:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">International credit cards (Visa, MasterCard, etc.)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secure payment link sent by an official payment gateway.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bank transfer to the company's account UNDER <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cash payment only at authorized physical office.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">5.2. To effectively confirm a reservation, the Client must make the <\/span><b>total payment<\/b><span style=\"font-weight: 400;\"> using one of the methods described above.<\/span><\/p><p><span style=\"font-weight: 400;\">5.3. It shall be added to any contracted tariff:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>3.9% processing fee<\/b><span style=\"font-weight: 400;\"> for use of the payment gateway<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>5% VAT<\/b><span style=\"font-weight: 400;\"> (Value Added Tax), in accordance with current United Arab Emirates tax regulations.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">5.4. These additional charges are <\/span><b>mandatory<\/b><span style=\"font-weight: 400;\"> and are not refundable under any circumstances, except as expressly determined by the Supplier or expressly authorized by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h2><span style=\"font-weight: 400;\">6. CONFIRMATION OF RESERVATION<\/span><\/h2><p><span style=\"font-weight: 400;\">6.1. Issued once the receipt of payment has been verified, by means of a voucher sent to the e-mail address provided by the Client.<\/span><\/p><p><span style=\"font-weight: 400;\">6.2. It is the Client's responsibility to provide correct and complete information at the time of booking:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full names and surnames<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Active contact phone number<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid e-mail address<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accommodation data (when applicable)<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">7. CANCELLATION, REFUND AND NO SHOW POLICIES<\/span><\/h2><h3><span style=\"font-weight: 400;\">7.1. General Cancellation Policy<\/span><\/h3><p><span style=\"font-weight: 400;\">Each service, tour, experience, activity, activity or hotel reservation may be subject to <\/span><b>individual cancellation policies<\/b><span style=\"font-weight: 400;\"> established by the corresponding Supplier.<\/span><\/p><p><span style=\"font-weight: 400;\">The Client declares to know that, due to the fact that the activities and attractions have their own strict policies, <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">does not control or modify such policies.<\/span><\/p><h3><span style=\"font-weight: 400;\">7.2. Cancellations by the Customer<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellations requested with more than <\/span><b>72 hours in advance<\/b><span style=\"font-weight: 400;\"> at the beginning of the service may qualify for reimbursement, subject to the Provider's terms, except in special seasons or non-refundable services such as:<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Museum of the Future<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Burj Khalifa<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Burj Al Arab<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Skydive Dubai<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Helicopter Tours<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Theme parks<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Fast track and special shows or others.<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400;\">During peak season and high demand dates (including, but not limited to, <\/span><b>December 1 to January 31<\/b><span style=\"font-weight: 400;\">) all services are <\/span><b>strictly non-refundable<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h3><span style=\"font-weight: 400;\">7.3. Refunds according to time period<\/span><\/h3><table><thead><tr><th><p><b>Time before service<\/b><\/p><\/th><th><p><b>Reimbursement applicable<\/b><\/p><\/th><\/tr><\/thead><tbody><tr><td><p><span style=\"font-weight: 400;\">\u2265 72 hours (*)<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Up to 100% subject to Supplier's policies<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">&lt; 72 hours<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Up to 50% subject to Supplier's policies and applicable charges.<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">&lt; 48 hours or No-Show<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">No refund<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><span style=\"font-weight: 400;\">* The exclusion indicated in high season strictly applies.<\/span><\/p><p><span style=\"font-weight: 400;\">Reimbursements will be processed within a maximum period of <\/span><b>30 days<\/b><span style=\"font-weight: 400;\"> counted from the Supplier's authorization. Reimbursement will be made using the <\/span><b>same original payment method<\/b><span style=\"font-weight: 400;\">, unless expressly agreed otherwise.<\/span><\/p><h3><span style=\"font-weight: 400;\">7.4. No-Show<\/span><\/h3><p><span style=\"font-weight: 400;\">No show implies:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No full or partial reimbursement<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Applies to tours, transfers, activities, entrance fees and hotels or any other service in general provided by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">The following are not allowed <\/span><b>reprogramming<\/b><span style=\"font-weight: 400;\"> or modifications for confirmed services without additional charges.<\/span><\/p><h2><span style=\"font-weight: 400;\">8. CANCELLATION PROCEDURE<\/span><\/h2><p><span style=\"font-weight: 400;\">8.1. Any request for cancellation must be sent in writing to: <\/span><b>info@emiexperiencedubai.com<\/b><\/p><p><span style=\"font-weight: 400;\">8.2. The cancellation shall not be considered effective until <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">confirm it by e-mail.<\/span><\/p><p><span style=\"font-weight: 400;\">8.3. <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">is not responsible for cancellations not received or not confirmed.<\/span><\/p><h2><span style=\"font-weight: 400;\">9. MODIFICATIONS, INTERRUPTIONS AND FORCE MAJEURE<\/span><\/h2><p><span style=\"font-weight: 400;\">9.1. Itineraries and services are subject to change due to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Climatic conditions<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operational closures<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unscheduled events<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Government authorities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Causes beyond the control of <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">9.2. In case of modification, an alternative of similar value shall be offered whenever possible.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">9.3. In case of <\/span><b>force majeure<\/b><span style=\"font-weight: 400;\">, including but not limited to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Natural disasters<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pandemics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Death<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Official requirements <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">is exonerated from liability for refunds.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">10. HOTEL ACCOMMODATION \/ CHECK-IN &amp; CHECK-OUT<\/span><\/h2><p><span style=\"font-weight: 400;\">10.1. Check-in and check-out policies, extra charges, visa stamps, deposits or additional guarantees are determined exclusively by the hotels and the client is solely responsible for assuming any additional costs incurred.<\/span><\/p><p><span style=\"font-weight: 400;\">10.2. <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> is not responsible for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requests rejected by the hotel<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Room changes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Charge of extras by the hotel, taxes, or any other additional charge.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">10.3. In case of unavailability of the selected accommodation, <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">will offer an alternative of similar category subject to availability.<\/span><\/p><h2><span style=\"font-weight: 400;\">11. TRAVEL INSURANCE<\/span><\/h2><p><span style=\"font-weight: 400;\">11.1. <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC is not responsible for<\/b><span style=\"font-weight: 400;\"> by:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accidents<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diseases<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Injuries<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loss of baggage<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flight cancellations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal injury<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">11.2. It is strongly recommended to hire a <\/span><b>international travel insurance<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h2><span style=\"font-weight: 400;\">12. TRAVEL DOCUMENTATION<\/span><\/h2><p><span style=\"font-weight: 400;\">12.1. The Client assumes full responsibility for carrying:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid passport<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visa, if applicable<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identification required by Suppliers<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">12.2. No refunds will be granted, nor will modifications or cancellations be accepted for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of visa<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expired documents<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Immigration restrictions<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">13. USE OF THE WEB SITE<\/span><\/h2><p><span style=\"font-weight: 400;\">13.1. All the content of www.emiexperiencedubai.com (texts, images, logos, rates, descriptions) is the property of <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">and may not be used for commercial purposes without authorization.<\/span><\/p><p><span style=\"font-weight: 400;\">13.2. The Client accepts that <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">can monitor traffic, optimize experiences and use data for service improvements, with full respect for privacy policies.<\/span><\/p><h2><span style=\"font-weight: 400;\">14. LEGAL COMPLIANCE AND PENALTIES<\/span><\/h2><p><span style=\"font-weight: 400;\">14.1. <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC <\/b><span style=\"font-weight: 400;\">does not provide services to persons or entities subject to sanctions established by:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OFAC<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">United Nations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UAE or other applicable laws.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">14.2. Any attempt to circumvent sanction policies will be considered <\/span><b>breach of contract<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h2><span style=\"font-weight: 400;\">15. DISPUTES AND APPLICABLE LAW<\/span><\/h2><p><span style=\"font-weight: 400;\">15.1. All services are governed by the laws of:<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>United Arab Emirates<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Federal Civil Code (Federal Law No. 5 of 1985)<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Federal Criminal Code<\/b><\/li><\/ul><\/li><\/ul><ul><li aria-level=\"1\"><b>Current legislation applicable to tourism<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">15.2. Any dispute shall be submitted to the <\/span><b>exclusive jurisdiction of Dubai Courts<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h2><span style=\"font-weight: 400;\">16. ACCEPTANCE AND VALIDITY<\/span><\/h2><p><span style=\"font-weight: 400;\">16.1. The Client declares to have read, understood and accepted these Terms and Conditions.<\/span><\/p><p><span style=\"font-weight: 400;\">16.2. Its validity extends from the confirmation of the reservation until the completion of all contracted services.<\/span><\/p><h2><span style=\"font-weight: 400;\">17. OFFICIAL CONTACT<\/span><\/h2><p><span style=\"font-weight: 400;\">\u00a0<\/span><a href=\"mailto:info@emiexperiencedubai.com\"><b>info@emiexperiencedubai.com<\/b><\/a><\/p><p><span style=\"font-weight: 400;\">\u00a0Registered address: <\/span><b>Dubai, United Arab Emirates<\/b><\/p><p><br \/><br \/><br \/><br \/><\/p><p><b>GENERAL TERMS AND CONDITIONS<\/b><\/p><p><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/p><p><b>Updated Version - 2026<\/b><\/p><ol><li><b> LEGAL IDENTIFICATION<\/b><\/li><\/ol><p><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/p><p><span style=\"font-weight: 400;\">Registered Address: Dubai, United Arab Emirates<\/span><\/p><p><span style=\"font-weight: 400;\">Official Email: info@emiexperiencedubai.com<\/span><\/p><p><span style=\"font-weight: 400;\">By booking any of the services offered by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\">, you (hereinafter referred to as \u201cthe Client\u201d) fully accept these Terms and Conditions.<\/span><\/p><ol start=\"2\"><li><b> SCOPE OF SERVICES<\/b><\/li><\/ol><p><b>EMI EXPERIENCE<\/b><span style=\"font-weight: 400;\"> acts as an intermediary and\/or provider of tourism services within the United Arab Emirates and internationally, including but not limited to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Planning and creation of customized itineraries<\/span><\/li><li><span style=\"font-weight: 400;\"> Tours and activities<\/span><\/li><li><span style=\"font-weight: 400;\"> Transfers, transportation, and luxury experiences<\/span><\/li><li><span style=\"font-weight: 400;\"> Hotel and accommodation reservations<\/span><\/li><li><span style=\"font-weight: 400;\"> Tickets for attractions and special experiences<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Services may be provided directly or indirectly by <\/span><b>EMI EXPERIENCE<\/b><span style=\"font-weight: 400;\"> and\/or by independent third-party providers (hereinafter referred to as \u201cProviders\u201d), with whom <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> contracts or collaborates.<\/span><\/p><p>\u00a0<\/p><ol start=\"3\"><li><b> PRICES<\/b><\/li><\/ol><p><b>3.1.<\/b><span style=\"font-weight: 400;\"> All published prices are transparent and competitive and are expressed in AED (United Arab Emirates Dirhams), unless otherwise stated.<\/span><\/p><p><b>3.2.<\/b><span style=\"font-weight: 400;\"> Prices do not include, unless clearly specified:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Tips for guides or drivers<\/span><\/li><li><span style=\"font-weight: 400;\"> Passport or visa fees<\/span><\/li><li><span style=\"font-weight: 400;\"> Travel insurance<\/span><\/li><li><span style=\"font-weight: 400;\"> Meals and beverages not specified<\/span><\/li><li><span style=\"font-weight: 400;\"> Room service or laundry<\/span><\/li><li><span style=\"font-weight: 400;\"> Any personal expenses not expressly stated<\/span><\/li><\/ul><p><b>3.3.<\/b><span style=\"font-weight: 400;\"> Prices may change without prior notice due to unforeseen changes in Provider rates, operational costs, or taxes.<\/span><\/p><p>\u00a0<\/p><ol start=\"4\"><li><b> MANDATORY DOCUMENTATION<\/b><\/li><\/ol><p><b>4.1.<\/b><span style=\"font-weight: 400;\"> The Client is required to carry and present, prior to the start of any service:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> A valid passport<\/span><\/li><li><span style=\"font-weight: 400;\"> An official identification document<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>4.2.<\/b><span style=\"font-weight: 400;\"> Certain activities, tours, and experiences require mandatory identity verification. Failure to present such documentation:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> May result in immediate cancellation of the activity<\/span><\/li><li><span style=\"font-weight: 400;\"> Will not allow for changes, rescheduling, or refunds<\/span><\/li><\/ul><p>\u00a0<\/p><ol start=\"5\"><li><b> PAYMENT METHODS<\/b><\/li><\/ol><p><b>5.1.<\/b> <b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> accepts the following payment methods:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> International credit cards (Visa, MasterCard, etc.)<\/span><\/li><li><span style=\"font-weight: 400;\"> Secure payment link sent via official payment gateway<\/span><\/li><li><span style=\"font-weight: 400;\"> Bank transfer to the company account under <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><li><span style=\"font-weight: 400;\"> Cash payment only at an authorized physical office<\/span><\/li><\/ul><p><b>5.2.<\/b><span style=\"font-weight: 400;\"> To effectively confirm a reservation, the Client must make full payment using one of the methods described above.<\/span><\/p><p><b>5.3.<\/b><span style=\"font-weight: 400;\"> The following charges will be added to all contracted services:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> 3.9% processing fee for the use of the payment gateway<\/span><\/li><li><span style=\"font-weight: 400;\"> 5% VAT (Value Added Tax), in accordance with the current tax regulations of the United Arab Emirates<\/span><\/li><\/ul><p><b>5.4.<\/b><span style=\"font-weight: 400;\"> These additional charges are mandatory and non-refundable under any circumstances, except when expressly determined by the Provider or expressly authorized by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p>\u00a0<\/p><ol start=\"6\"><li><b> BOOKING CONFIRMATION<\/b><\/li><\/ol><p><b>6.1.<\/b><span style=\"font-weight: 400;\"> Issued once payment receipt has been verified, through a confirmation sent to the email address provided by the Client.<\/span><\/p><p><b>6.2.<\/b><span style=\"font-weight: 400;\"> It is the Client's responsibility to provide accurate and complete information at the time of booking:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Full first and last names<\/span><\/li><li><span style=\"font-weight: 400;\"> Active contact phone number<\/span><\/li><li><span style=\"font-weight: 400;\"> Valid email address<\/span><\/li><li><span style=\"font-weight: 400;\"> Accommodation details (when applicable)<\/span><\/li><\/ul><p>\u00a0<\/p><ol start=\"7\"><li><b> CANCELLATION, REFUND AND NO-SHOW POLICIES<\/b><\/li><\/ol><p><b>General Cancellation Policy<\/b><\/p><p><span style=\"font-weight: 400;\">Each service, tour, experience, activity, or hotel reservation may be subject to individual cancellation policies established by the respective Provider.<\/span><\/p><p><span style=\"font-weight: 400;\">The Client acknowledges that, due to the fact that activities and attractions operate under their own strict policies, <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> does not control or modify such policies.<\/span><\/p><p><b>7.2. Cancellations by the Client<\/b><\/p><ul><li><span style=\"font-weight: 400;\"> Cancellations requested more than 72 hours prior to the start of the service may qualify for a refund, subject to Provider terms, except during special seasons or for non-refundable services such as:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">o Museum of the Future<\/span><\/p><p><span style=\"font-weight: 400;\">o Burj Khalifa<\/span><\/p><p><span style=\"font-weight: 400;\">o Burj Al Arab<\/span><\/p><p><span style=\"font-weight: 400;\">o Skydive Dubai<\/span><\/p><p><span style=\"font-weight: 400;\">o Helicopter tours<\/span><\/p><p><span style=\"font-weight: 400;\">o Theme parks<\/span><\/p><p><span style=\"font-weight: 400;\">o Fast-track services and special shows, among others<\/span><\/p><p><span style=\"font-weight: 400;\">During high season and peak demand dates (including but not limited to December 1st to January 31st), all services are strictly non-refundable.<\/span><\/p><p><b>7.3. Refunds Based on Timeframe<\/b><\/p><p><span style=\"font-weight: 400;\">Time before service | Applicable refund<\/span><\/p><p><span style=\"font-weight: 400;\">\u2265 72 hours (*) | Up to 100% subject to Provider policies<\/span><\/p><p><span style=\"font-weight: 400;\">&lt; 72 hours | Up to 50% subject to Provider policies and applicable charges<\/span><\/p><p><span style=\"font-weight: 400;\">&lt; 48 hours or No-Show | No refund<\/span><\/p><p><span style=\"font-weight: 400;\">* The high-season exclusion applies strictly.<\/span><\/p><p><span style=\"font-weight: 400;\">Refunds will be processed within a maximum of 30 days from Provider authorization. Refunds will be issued using the original payment method unless expressly agreed otherwise.<\/span><\/p><p><b>7.4. No-Show<\/b><\/p><p><span style=\"font-weight: 400;\">No-show implies:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> No full or partial refund<\/span><\/li><li><span style=\"font-weight: 400;\"> Applies to tours, transfers, activities, tickets, hotels, or any service provided by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">No rescheduling or modifications are permitted for confirmed services without additional charges.<\/span><\/p><ol start=\"8\"><li><b> CANCELLATION PROCEDURE<\/b><\/li><\/ol><p><b>8.1.<\/b><span style=\"font-weight: 400;\"> Any cancellation request must be submitted in writing to:<\/span><\/p><p><b>info@emiexperiencedubai.com<\/b><\/p><p><b>8.2.<\/b><span style=\"font-weight: 400;\"> A cancellation will not be considered effective until confirmed by <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> via email.<\/span><\/p><p><b>8.3.<\/b> <b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> is not responsible for cancellations that are not received or confirmed.<\/span><\/p><ol start=\"9\"><li><b> MODIFICATIONS, INTERRUPTIONS AND FORCE MAJEURE<\/b><\/li><\/ol><p><b>9.1.<\/b><span style=\"font-weight: 400;\"> Itineraries and services are subject to changes due to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Weather conditions<\/span><\/li><li><span style=\"font-weight: 400;\"> Operational closures<\/span><\/li><li><span style=\"font-weight: 400;\"> Unscheduled events<\/span><\/li><li><span style=\"font-weight: 400;\"> Government authorities<\/span><\/li><li><span style=\"font-weight: 400;\"> Causes beyond the control of <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><\/li><\/ul><p>\u00a0<\/p><p><b>9.2.<\/b><span style=\"font-weight: 400;\"> In case of modification, an alternative of similar value will be offered when possible.<\/span><\/p><p><b>9.3.<\/b><span style=\"font-weight: 400;\"> In cases of force majeure, including but not limited to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Natural disasters<\/span><\/li><li><span style=\"font-weight: 400;\"> Pandemics<\/span><\/li><li><span style=\"font-weight: 400;\"> Death<\/span><\/li><li><span style=\"font-weight: 400;\"> Official requirements<\/span><\/li><\/ul><p><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> shall be exempt from refund liability.<\/span><\/p><ol start=\"10\"><li><b> HOTEL ACCOMMODATION \/ CHECK-IN &amp; CHECK-OUT<\/b><\/li><\/ol><p><b>10.1.<\/b><span style=\"font-weight: 400;\"> Check-in and check-out policies, extra charges, visa stamps, deposits, or additional guarantees are determined exclusively by the hotels, and the Client is solely responsible for assuming any additional costs incurred.<\/span><\/p><p><b>10.2.<\/b> <b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> is not responsible for:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Requests rejected by the hotel<\/span><\/li><li><span style=\"font-weight: 400;\"> Room changes<\/span><\/li><li><span style=\"font-weight: 400;\"> Extra charges imposed by the hotel, taxes, or any additional charges<\/span><\/li><\/ul><p><b>10.3.<\/b><span style=\"font-weight: 400;\"> In the event of unavailability of the selected accommodation, <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> will offer an alternative of similar category, subject to availability.<\/span><\/p><p>\u00a0<\/p><ol start=\"11\"><li><b> TRAVEL INSURANCE<\/b><\/li><\/ol><p><b>11.1.<\/b> <b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> is not responsible for:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Accidents<\/span><\/li><li><span style=\"font-weight: 400;\"> Illnesses<\/span><\/li><li><span style=\"font-weight: 400;\"> Injuries<\/span><\/li><li><span style=\"font-weight: 400;\"> Loss of luggage<\/span><\/li><li><span style=\"font-weight: 400;\"> Flight cancellations<\/span><\/li><li><span style=\"font-weight: 400;\"> Personal damages<\/span><\/li><\/ul><p><b>11.2.<\/b><span style=\"font-weight: 400;\"> The purchase of international travel insurance is strongly recommended.<\/span><\/p><ol start=\"12\"><li><b> TRAVEL DOCUMENTATION<\/b><\/li><\/ol><p><b>12.1.<\/b><span style=\"font-weight: 400;\"> The Client assumes full responsibility for carrying:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> A valid passport<\/span><\/li><li><span style=\"font-weight: 400;\"> A visa, if applicable<\/span><\/li><li><span style=\"font-weight: 400;\"> Identification required by Providers<\/span><\/li><\/ul><p><b>12.2.<\/b><span style=\"font-weight: 400;\"> No refunds, modifications, or cancellations will be granted due to:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> Lack of visa<\/span><\/li><li><span style=\"font-weight: 400;\"> Expired documents<\/span><\/li><li><span style=\"font-weight: 400;\"> Immigration restrictions<\/span><\/li><\/ul><p>\u00a0<\/p><ol start=\"13\"><li><b> WEBSITE USE<\/b><\/li><\/ol><p><b>13.1.<\/b><span style=\"font-weight: 400;\"> All content on <\/span><b>www.emiexperiencedubai.com<\/b><span style=\"font-weight: 400;\"> (texts, images, logos, rates, descriptions) is the property of <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> and may not be used for commercial purposes without authorization.<\/span><\/p><p><b>13.2.<\/b><span style=\"font-weight: 400;\"> The Client agrees that <\/span><b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> may monitor traffic, optimize user experience, and use data to improve services, in full compliance with privacy policies.<\/span><\/p><ol start=\"14\"><li><b> LEGAL COMPLIANCE AND SANCTION<\/b><\/li><\/ol><p><b>14.1.<\/b> <b>E M I EXPERIENCE TRAVEL AND TOURISM LLC<\/b><span style=\"font-weight: 400;\"> does not provide services to individuals or entities subject to sanctions imposed by:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> OFAC<\/span><\/li><li><span style=\"font-weight: 400;\"> United Nations<\/span><\/li><li><span style=\"font-weight: 400;\"> UAE laws or any other applicable regulations<\/span><\/li><\/ul><p><b>14.2.<\/b><span style=\"font-weight: 400;\"> Any attempt to circumvent sanction policies shall be considered a contractual breach.<\/span><\/p><ol start=\"15\"><li><b> DISPUTES AND GOVERNING LAW<\/b><\/li><\/ol><p><b>15.1.<\/b><span style=\"font-weight: 400;\"> All services are governed by the laws of:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> United Arab Emirates<\/span><\/li><li><span style=\"font-weight: 400;\"> Federal Civil Code (Federal Law No. 5 of 1985)<\/span><\/li><li><span style=\"font-weight: 400;\"> Federal Penal Code<\/span><\/li><li><span style=\"font-weight: 400;\"> Applicable tourism legislation<\/span><\/li><\/ul><p><b>15.2.<\/b><span style=\"font-weight: 400;\"> Any dispute shall be submitted to the exclusive jurisdiction of the Courts of Dubai.<\/span><\/p><ol start=\"16\"><li><b> ACCEPTANCE AND VALIDITY<\/b><\/li><\/ol><p><b>16.1.<\/b><span style=\"font-weight: 400;\"> The Client declares having read, understood, and accepted these Terms and Conditions.<\/span><\/p><p><b>16.2.<\/b><span style=\"font-weight: 400;\"> These Terms shall remain in effect from the confirmation of the reservation until the completion of all contracted services.<\/span><\/p><p>\u00a0<\/p><ol start=\"17\"><li><b> OFFICIAL CONTACT<\/b><\/li><\/ol><p><b>info@emiexperiencedubai.com<\/b><\/p><p><span style=\"font-weight: 400;\">Registered Address: Dubai, United Arab Emirates.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd1752 elementor-widget elementor-widget-spacer\" data-id=\"0bd1752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos &amp; Condiciones Volver T\u00c9RMINOS Y CONDICIONES GENERALES E M I EXPERIENCE TRAVEL AND TOURISM LLC Versi\u00f3n actualizada \u2013 2026 1. IDENTIFICACI\u00d3N LEGAL E M I EXPERIENCE TRAVEL AND TOURISM LLC Direcci\u00f3n registrada: Dubai, Emiratos \u00c1rabes Unidos Correo oficial: info@emiexperiencedubai.com Al reservar cualquiera de los servicios ofrecidos por E M I EXPERIENCE TRAVEL AND TOURISM [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1279","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos &amp; Condiciones | Emi Experience<\/title>\n<meta name=\"description\" content=\"T\u00e9rminos &amp; Condiciones | Conoce todas nuestras opciones de experiencias en Emiratos \u00c1rabes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emiexperiencedubai.com\/en\/terminos-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos &amp; 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